Multi-Pronged Risk Management and Protection Philosophy
Our protection philosophy
Protection is a multi-decade opportunity that we plan to address prudently with continued innovation
Demand side
considerations
Supply side
considerations
Our Focus Areas
Strengthening underwriting practices
and use of deep learning underwriting
models
✓ Huge protection gap
and under-penetration
Customers valuing
brand, onboarding
experience and track
record, apart from the
price
✓ Adverse mortality
experience
Recalibration by
reinsurers
Need for calibrated
underwriting
✓ Sustaining robust claim
settlement ratio
Insurers moving beyond
top 10 cities and salaried
segment
all
Continue to address protection
opportunity through group platform
(Credit Life) apart from retail business
Product innovation catering to varying
customer needs
Leveraging available market & industry
platforms e.g., central medical repository
for faster turnaround and greater
underwriting precision
16
Profitable
growth
mix
distribution
Diversified
innovation
leading
Market-
Quality of
insurance
Reimagining
management
Board and
HDFC
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