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90-day game plan

This is our company • We have 600 locations, 676K desks, in 122 cities in 32 different countries · Flexible workspace is a market-validated real estate solution that has been around for decades • Conventional wisdom is that flexible workspace will have a small, but growing place in the global real estate market due to its evidenced sustained tenant demand We think we do it better than anyone because of our member experience and scale - and we have the market share and occupancy to prove it • We've invested $6B (1) to create our current franchise over the past 5 years What that means: We run or have pipeline visibility on 969K desks, excluding our international JVs - 182K mature desks • • - 337K non-mature desks 451K desks in development Our business is 43% Enterprise / 57% small & mid-sized businesses ("SMB") Enterprise is a more intuitive business, but our SMB business continues to be very strong because small businesses are the most poorly served businesses by the traditional lease-based real estate market Our members like us because they get space from us at a ~66% (2) discount to their alternatives, and their employees prefer the environment to traditional offices Note: All metrics reflect Whole excluding India, unless otherwise noted; Q3'19E financials and metrics are preliminary and subject to change. See "Disclaimer" for additional information. Components may not add due to rounding. Represents gross capital expenditures from FY 2014 through Q2 '19 (1) (2) Building Owners and Managers Association (BOMA); CoStar Office Market Statistics; International Facility Management Association (IFMA); CBRE Office Occupancy Costs and Cushman Global Occupancy Report 2017. Represents cost savings relative to standard-lease and custom buildout. Comparison data represents annualized costs based on an average of ten select city centers in the United States, Europe, South America and Asia. "Standard lease" includes the costs associated with food and beverage, events, utilities, insurance, property taxes, facilities management and base rent. "Build-out" includes the costs associated with construction, procurement and design services offset by a tenant improvement allowance and amortized over the illustrative five year lease. 3
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