Investor Presentation - FY 2023 slide image

Investor Presentation - FY 2023

Investor Presentation - FY 2023 Danske Bank Business units: Growing momentum and enhanced profitability; continued lending uplift for business customers Personal Customers - - - Strong year with significant profit uplift, driven by increased margins, strategic pricing initiatives and low impairment charges Lending in PC DK supported by increase in bank lending market share Significant upgrade of self-service solutions on our digital platforms and enhancement of our advisory capabilities Optimised home finance processes and simplification of product offerings to ensure efficient operations Improving customer satisfaction through the year [scoring 9/10); testament to our committed ambition to stabilise our position as the leading Danish retail bank Global Private Banking momentum underpins market share gains in Danske Invest and uplift in AuM Profit before impairments [DKK m] Business Customers - - - - Good momentum throughout the year: pre-tax profit up 44% Y/Y and strong uplift across main income lines Q/Q Positive trend in lending continues both Q/Q and Y/Y, with uplifts across the Nordic markets Deposits declined Y/Y due to change in strategy in Norway Launch of several new IT solutions throughout the year to enhance digitalisation and security efforts, and District Marketplace now available in DK and FI - Continued commitment to ESG initiatives with 750 advisers completing ESG upskilling training through 2023 - CSAT remains high among our business customers with harmonised customer support setup across all countries LC&I - Strong profit uplift Y/Y driven by solid NII and recovery in trading income - - - Solid market activity throughout the year: we remain the leading Nordic bank in European DCM and the leading ECM adviser in Denmark in 2023 Leader of largest primary bookbuild offering for a Nordic company in 15 years Delivery on green commitment with more than 150 sustainable bonds issued in 2023 Significant AuM uplift; 16% Y/Y and 10% Q/Q; positive inflow trend continues, reflected in performance fee uplift Launch of new, growth-focused Asset Management strategy to create a strong foundation for Forward '28 execution Nominal lending Deposits [index] Profit before impairments Nominal lending Deposits [DKK m] [index] Profit before impairments [DKK m) Nominal lending Deposits (index) PC DK PC Nordic ROAC (%) ROAC (%) ROAC (%) 28% 100 100 100 1 23% 101 101 97 98 110 22% 13%, 8,473 4,836 87 98 99 16% 9,698 7,008 90 16% 8,380 5,861 93 97 2022 2023 Y/Y Q/Q Y/Y Q/Q Y/Y Q/Q 2022 2023 У/У Q/Q Y/Y Q/Q 2022 2023 Y/Y Q/Q Y/Y Q/Q 19
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