Investor Presentation - FY 2023
Investor Presentation - FY 2023
Danske Bank
Business units: Growing momentum and enhanced profitability; continued lending
uplift for business customers
Personal Customers
-
-
-
Strong year with significant profit uplift, driven by
increased margins, strategic pricing initiatives and low
impairment charges
Lending in PC DK supported by increase in bank lending
market share
Significant upgrade of self-service solutions on our digital
platforms and enhancement of our advisory capabilities
Optimised home finance processes and simplification of
product offerings to ensure efficient operations
Improving customer satisfaction through the year
[scoring 9/10); testament to our committed ambition to
stabilise our position as the leading Danish retail bank
Global Private Banking momentum underpins market
share gains in Danske Invest and uplift in AuM
Profit before impairments
[DKK m]
Business Customers
-
-
-
-
Good momentum throughout the year: pre-tax profit up
44% Y/Y and strong uplift across main income lines Q/Q
Positive trend in lending continues both Q/Q and Y/Y,
with uplifts across the Nordic markets
Deposits declined Y/Y due to change in strategy in
Norway
Launch of several new IT solutions throughout the year
to enhance digitalisation and security efforts, and District
Marketplace now available in DK and FI
- Continued commitment to ESG initiatives with 750
advisers completing ESG upskilling training through
2023
-
CSAT remains high among our business customers with
harmonised customer support setup across all countries
LC&I
-
Strong profit uplift Y/Y driven by solid NII and recovery in
trading income
-
-
-
Solid market activity throughout the year: we remain the
leading Nordic bank in European DCM and the leading
ECM adviser in Denmark in 2023
Leader of largest primary bookbuild offering for a Nordic
company in 15 years
Delivery on green commitment with more than 150
sustainable bonds issued in 2023
Significant AuM uplift; 16% Y/Y and 10% Q/Q; positive
inflow trend continues, reflected in performance fee uplift
Launch of new, growth-focused Asset Management
strategy to create a strong foundation for Forward '28
execution
Nominal lending
Deposits
[index]
Profit before impairments Nominal lending Deposits
[DKK m]
[index]
Profit before impairments
[DKK m)
Nominal lending
Deposits
(index)
PC DK
PC Nordic
ROAC (%)
ROAC (%)
ROAC (%)
28%
100 100
100 1
23%
101
101
97
98
110
22%
13%,
8,473
4,836
87
98
99
16%
9,698
7,008
90
16%
8,380
5,861
93
97
2022
2023
Y/Y Q/Q
Y/Y Q/Q
Y/Y
Q/Q
2022
2023
У/У Q/Q
Y/Y
Q/Q
2022
2023
Y/Y
Q/Q
Y/Y
Q/Q
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