Cost Savings and Strategic Growth

U.S. Businesses Transforming Capabilities and Efficiency Changing the way we work to improve the customer experience... Call Center Optimization Process Automation Technology Enablement (Digital, Mobile) ...resulting in ~$750 million of annual run-rate cost savings expected by year-end 2022, one year ahead of target(1) (1) Run-rate at the end of the year. Earnings impact includes U.S. Businesses, PGIM, and Corporate & Other and is subject to timing. Original target was by year-end 2023. Expanding access to investing, insurance, and retirement security 33

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