Investor Presentaiton
Digital Transformation Facilitating Process
Efficiency Drive
SREI
Together We Make Tomorrow Happen
Risk Management
Comprehensive Technology Landscape
Customer
System
Initiatives
& Process Enablers
Customer Service App
•
Automated credit
.
Online customer
queries and services
requests
appraisal and delivery
process
Customer service
CRM being developed
through:
•
Online portals
•
Manage
.
Real time equipment
location identification
through GPS/GPRS
devices
Business Intelligence
tool to manage
portfolio risk by
automating:
•
•
Data Analytics
Risk Prognosis
using Algorithms
to:
.
relationships
Provide insights for
customer strategy
Analyse customer
behaviour data
Implement
customer-centric
business processes
•
Mobile applications
Customised risk
prognosis tools
Use of handheld
devices for efficient
collection
Data Centre ISO 27001 certified in Information security management system
•
Vendor &
Channel Initiatives
Develop a vendor
portal to connect all
other stake holders to
the vendors
21View entire presentation