KLA Investor Day
Service Innovation Drives Customer Value
Evolution of KLA Digital Twin
Third generation of complex parametric and configuration data gathering
Analyze parameters for install validation, customer matching requirements, and recipe development,
driving faster time-to-scale and frictionless integration with existing customer footprint
Smart Equipment
Monitoring performance of critical sub-assembly characteristics and compliance from tool-to-spec,
tool-to-tool, and tool-to-fleet
Thousands of tools connected, broad repository of equipment health data for trending and control,
and continuing development of actionable insights
Digital Services
Modernization of traditional service delivery using data and analytics to reduce variability and
improve efficiency of service tasks
7x increase in use of AR/VR supported training, certification and remote service, reducing technical
onboarding time and improving service efficiency and accuracy
Virtual Process Development
Bespoke customer process and internal service criteria - matched to physical customer product -
modeled and maintained for consistent customer results
Leveraging dedicated KLA software solutions products to acquire over a trillion GB of data, run
analysis on tools, and maximize fleet performance
Global Support - KLA Knowledge Network
Real-time
Inventory &
Auto-order
**
Fleet Management
Diagnostics &
Digital Twins
IIII
Virtualized Training &
Certification
Modernized toolbox for maximum tool life and performance
Service Portal
& Tech Talks
Remote Support
KLA Investor Day 15View entire presentation