Investor Presentation March 2019

03 STAFF STRUCTURE IN AUSTRIA Full-time equivalents in the Austrian core business (average for the period) 21,926 490 21,003 20,217 20,064 19,417 1,891 18,790 ୮ +181 FTE Change 2017/2018 1 -741 Civil servants 18,233 2,490 3,350 17,692 17,463 17,644 -292 Employees old CWA 3,858 +1,214 9,397 4,374 Employees new CWA 4,775 7,883 5,127 7,247 5,881 +181 Employees 7,095 6,788 6,230 5,792 5,416 4,922 4,524 4,233 Medium-term trend: Ongoing structural change to employees under the new collective wage agreement 12,039 11,229 10,480 9,926 9,329 8,625 8,042 7,644 7,058 6,137 New collective wage agreement since 2009 Old CWA before 2009 Civil servants 2014 2015 2016 2017 2018 2009 2010 2011 2012 2013 INVESTOR PRESENTATION Investor Relations Vienna, March 14, 2019 22 22

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