Investor Presentaiton
4 Organizational resilience & ESG agenda: ESG Performance
Environmental
1.27 mn kWh
of energy savings
€0.4 mn
investment in energy-saving
1,800 tones
paper recycled
People
>3,500
employees
Social
1,717
cancer patients treated at the Bank
of Cyprus Oncology Centre
€221k
raised for the Cyprus Anti-Cancer
Society
~€70 m n
cumulative investment for the Bank of
Cyprus Oncology Centre
Responsible services
€5.9 bn
loans (>25k customers)
under payment holiday
Group Financial Results for the nine months ended 30 September 2020
Governance
30%
of the board of directors are female
22
internal audit tests finalised
3,146
customer relationships terminated
for compliance reasons
36
#SupportCy1 Network Initiative
€265k
contributions to education
白百
*
>27 ths
hours of training conducted
91%
of employees received feedback
during interim performance
assessments
O T
~ €1.0 bn
new lending ytd
83%
of total transactions are through digital
channels
€70k
contributions to health
services
€167k
contributions to welfare
73%
of customers are digitally engaged
Data for the period 1 January 2020 to 30 September 2020
1) #SupportCY is a network of 82 companies and NGOs, initiated by Bank of Cyprus, during March 2020, with the aim to support the public services performing frontline duties during the Pandemic and the Society, in general
Bank of Cyprus Holdings
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