Investor Presentaiton

QANTAS LOYALTY Qantas Loyalty Scorecard CONSISTENT AND DIVERSIFIED EARNINGS GROWTH INNOVATE TO GROW AND REINFORCE CORE DISRUPTION LED BREAK-OUT GROWTH ATTRACT AND RETAIN PEOPLE OBJECTIVE Achieve double digit Underlying EBIT growth Diversify earnings Grow QFF member base Grow external billings Maintain QFF Primary Loyalty program % Support QFF via Core Innovations Launch new break out growth businesses Maintain employee engagement PROGRESS TO DATE 1H15 EBIT $160m, 10% increase year on year Aquire, Red Planet, Qantas Golf launched; Taylor Fry acquired 6% increase in QFF members FY15 YTD 7% partner billings growth in year to 1H15 QFF primary loyalty program for 61% of members¹ Aquire, Qantas Golf launched; Taylor Fry acquired Red Planet launched Additional break-out plays identified Top quartile engagement levels 1. Qantas Loyalty March 2015 NPS survey of QFF members. 112

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