Investor Presentaiton
Digital – A catalyst that touches all verticals
MODEL BASED UNDERWRITING
Build robust score based lending models
• Revamping underwriting platform to
improve TAT
• Integration with multiple external data
sources including non-traditional
DIGITAL MARKETING
• Meaningful engagement with millennials,
●
Gen Z customers
Leveraging social media platforms for
sales and customer experience
Sentimental analysis for brand building
CUSTOMER EXPERIENCE
Enrich self-service features on all digital
channels
Digital onboarding of customers on assets
and liabilities
Streamline customer experience with
intelligent automation/RPA
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SOUTH
INDIAN Bank
LEVERAGING DATA &
TECHNOLOGY
Strengthening data analytics infrastructure
and loan management systems
• Enhancing systems for seamless operations
• Optimising cost through cloud adoption
DIGITAL PARTNERSHIP
• Partnering with Neo-age lenders and
aggregators
Ramping up of merchant acquisitions
using digital innovations.
• Leveraging API platform capabilities for
partnerships for Open Bank fintech
CULTURE
Digital to be one of DNA for each staff
backed by trainings, campaigns & workshops
• Using kiosks, recyclers, and other mobile
devices at branches and salesforce
Digital empowering front-end staff with
necessary tools and training to solve
customer queries
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