Investor's Guide To Eswatini

E swatini has modern infrastructural facilities suitable for export-oriented and global companies seeking to reduce operating/production costs and gain a foothold in global export markets, while at the same benefiting from a safe and well-established base location. Key facilities include reasonably priced and reliable utilities; modern road infrastruc- ture and railway networks; reliable haulage and courier services; and sophisticated banking and insurance facilities. For instance, large-scale investments are being made in rail infrastructure in conjunction with South Africa and Mozambique to the tune of E17 billion. Eswatini has developed well-established industrial estates in key urban centres, where medium-sized and large businesses are found. The industrial sites are fully serviced with reliable infrastructure and utilities, including: • Competitively priced factory buildings readily available from the Ministry of Commerce, Industry and Trade, the Swaziland Industrial Development Company and private developers. A regionally linked electricity supply network that provides a reliable and competitively priced service to all businesses. A well developed and robust telecommunications system (including mobile cellular systems). Abundant and consistent water supply. 0 7 INFRASTRUCTURE AND UTILITIES RAMP Energy an The Eswatini Electricity Company (EEC) provides uninterrupted power supply for major business users and all other users, including households. EEC has a guaranteed power supply agreement with ESKOM in South Africa up to the year 2025, which has resulted in Eswatini avoiding the power rationing currently being witnessed within the region. The electricity supply is linked regionally to the electricity supply network known as the Southern African Power Pool. This ensures the supply of power at reliable and low-cost rates. The recent upgrading of the network to kv400 means that Eswatini has the necessary power supply to meet the needs of mega industries that may be located here in the near future. Investors apply for service by completing an application form. Requests for electricity installation/ connections can be made either in Mbabane or at a local Eswatini Electricity Company (EEC) office. After receiving the application, EEC carries out a site survey to determine the nearest supply source and assess the connection costs. EEC headquarters will send a cost proposal to the client. If the applicant accepts the proposal, the full cost is paid in advance, EEC issues the work order and installation Water The Swaziland Water Services a Corporation (SWSC) provides reliable water supply to businesses and households. Water costs are among the lowest in the region. Water resources management in Eswatini is the responsibility of the Water Resources Branch of the Ministry of Natural Resources and Energy, and the Ground Water Section of the Department of Geological Survey & Mines. Once a site is secured, investors must submit an application form to the Swaziland Water Services Company (SWSC) requesting a water connection. Upon receipt of the application, SWSC undertakes a site survey to determine: • • The quality of water available in the area. The nearest connecting point to main water lines, and water pressure. More information can be obtained from www.sWSC.CO.SZ. Telecommunications Eswatini runs on a fully digital com- munications network. Given the size of the country, there are universal optic fibre systems. The country has three companies providing tele- communication services. Eswatini Telecom is a state-owned enterprise which operates fixed-line telecom- munications. MTN Swaziland and Eswatini Mobile, on the other hand, provide mobile telephone services as well as fixed and mobile wireless services to clients. Since the liber- alisation of the telecommunications sector to open it up to competition, there has been a reduction in tele- communications fees. There are various Internet service providers in the country that mostly provide fixed wireless services. The Eswatini Com- munications Commission ensures fair play in the industry through regulation, licensing and subsequent monitoring compliance to regulations and laws governing the industry. For more information, visit www.sptc. CO.SZ. AIRPORT Investor's Guide To Eswatini 29 29

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