2Q 2023 Investor Presentation
Strategy Progress Update
Driving changes across the businesses and bank-wide
2021-2025
Strategic Ambitions
2Q 2023
Achievements
Digital
Fast
Build digital factory and apply latest
available technologies - Advanced
Analytics (AA), Al and Big Data
Improve processes and speed to
market
Convenient
Enhance customer convenience
and experience
■ Launched Youth App for friends and family
■Launched Alinma Marketplace via Alinma App
■ 29 TCR machines Implemented in Q2
■
Implemented digital execution for credit cards (33%)
and personal loans (24%)
Implemented Open Banking infrastructure and
capabilities
■ Added new Corresponding banks to Alinma Express
Revamped THATI journeys
■ Launched Alfursan miles Credit Card
مصرف الإنماء
alinma bank
2023
Initiatives In-Progress
Driving Agile delivery of IT projects
Digital team being expanded with requisite
skills
Continuously improving new digital app
■ Continue enhancement of digital journeys
and app functionality, and increase cross-
sell
■ Continuous improvement in turn-around
time for retail customers
■ Client relationship models for Private and
Affluent customers being improved
■ Enhance ecosystems programs for customer
convenience
Total
2Q 2023 INVESTOR PRESENTATION
77 Initiatives
Merged 10 branches (20 YTD)
58/Initiatives Completed
75%
19m Initiatives In Progress
25%
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