Investor Presentaiton
DNA
DNA's strategy summary
- The cornerstone of DNA's strategy is customer satisfaction
Main assumptions
behind our strategy
Our vision and
mission
Aspired
differentiation
1
Growing demand for faster,
good quality mobile
connections accelerates
2 Seamless, multi-channel
customer experience and
personal customer
relationship - digitalization
and physical channels unites
THE MOST SATISFIED CUSTOMERS
3
4
The best ecosystems and
end-customer solutions
globally, gets stronger
foothold
B2B: Mobile work,
digitalization, IoT, and
centralized ICT sourcing
We want to make our customers' lives more inspiring, productive and entertaining. We provide connections, services and
devices - in a clear, easy and cost-effective manner.
Customer experience - especially in essential interaction with DNA
Attitude Service minded attitude according to our values
-
Positive memory trace
as a goal-in every
customer meeting
Our values
Fast Straightforward - Bold
The most satisfied consumer and corporate customers
Industry-leading financial development
Faster than average market growth
Becoming one of the most desired employers in Finland
1.
Our strategic
2.
goals
3.
4.
DNA's Investor presentation, February 2019
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