Australian Housing Dynamics and Affordability
FY19 ESG TARGET PERFORMANCE
SCORECARD SNAPSHOT
We are committed to the United Nations Sustainable Development Goals (SDGs). Our ESG targets support 10 of
the 17 SDGs.
ESG target
FAIR AND RESPONSIBLE BANKING
Implement new Dispute Resolution Principles in Australia
Communicate with >700,000 of our retail and commercial customers by 2019 to help them get
more value from our products and services and establish positive financial behaviours
ENVIRONMENTAL SUSTAINABILITY
Fund and facilitate at least AUD15 billion by 2020 towards environmentally sustainable solutions
for our customers including initiatives that help lower carbon emissions, improve water
stewardship and minimise waste¹
Reduce the direct impact of our business activities on the environment by reducing scope 1 & 2
emissions by 24% by 2025 and 35% by 2030 (against a 2015 baseline)
FINANCIAL WELLBEING
Help enable social and economic participation of 1 million people by 20202
Increasing women in leadership to 33.1% by 2019 (34.1% by 2020)³
Recruiting >1,000 people from under-represented groups by 2020
HOUSING
Provide NZD100 million of interest free loans to insulate homes for ANZ mortgage holders (New
Zealand)
Offer all ANZ first home buyers access to financial coaching support
In progress
X Not achieved
Outcome
Relevant SDGs
Progress
Achieved
Implemented
> 1 million
AUD19.1 billion
-25%
>998k
32.5%
×
734
NZD6.3 million
>3.3k coaches trained
AFFORDABLE AND
CLEAN ENERGY
INDUSTRY INNOVATION
AND INFRASTRUCTURE
RESPONSIBLE
12TION
AND PRODUCTION
Q
CLIMATE
ACTION
SUSTAINABLE CITIES
AND COMMUNITIES
POVERTY
5
GENDER
EQUALITY
DECENT WORK AND
ECONOMIC GROWTH
M
10
REDUCED
INEQUALITIES
PARTNERSHIPS
FOR THE GOALS
INDUSTRY INNOVATION
AND INFRASTRUCTURE
REDUCED
10LITIES
SUSTAINABLE CITIES
11 AND COMMUNITIES
For detailed performance information refer to the 2019 ESG Supplement available in December 2019 anz.com/cs.
1. Including renewable energy generation, green buildings and less emissions intensive manufacturing and transport 2. Through our initiatives to support financial wellbeing including financial
inclusion, employment and community programs, and targeted banking products and services for small businesses and retail customers 3. FY18-FY20 target is defined as Women in Leadership
which measures representation at the Senior Manager, Executive and Senior Executive levels.
ANZ
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