Executive Summary Q3 FY21

Executive summary - Q3 FY21 Balance Sheet and Franchise: 1. 2. BAJAJ B FINSERV Q3 AUM was at 143,550 crore as against 145,092 crore last year. Core AUM growth in Q3 FY21 was approximately 8,000 crore (adjusted for IPO receivable of 987 crore and higher ECL of Rs 520 crore) as compared to 9,559 crore in Q3 FY20. The Company expects core AUM growth to resume to pre-COVID levels by Q4 FY21. AUM growth is back across all businesses except auto finance. AUM growth was granular across all lines. The Company booked 6.04 MM new loans in Q3 FY21 as against 7.67 MM in Q3 FY20. Most businesses have started disbursing 85-100% of last year's volumes with incremental growth being observed every month. 3. In Q3, urban consumption businesses (B2B) were at 86%, rural consumption business (B2B) at 100%, credit card origination at 102%, ecommerce at 107% and auto finance business was at 62% of last year's volume. 4. In Q3, loan disbursements (B2C, SME, Rural B2C, Mortgages) were at 81% of last year's disbursements. 5. Mortgages disbursement was at 90% of Q3 FY20 level. How ever, AUM growth for the quarter was 770 crore as against 3,700 crore in Q3 FY20 due to significant portfolio attrition caused by pricing pressures. The Company has taken pricing actions to revert to pre-COVID growth levels by Q4 / Q1. 6. Commercial business AUM grew by 15%. LAS business AUM de-grew by 22%. 7. The Company acquired 2.19 MM new customers in the current quarter v/s 2.46 MM in Q3 FY20. Total customer franchise stood at 46.31 MM as of 31 Dec 2020, a growth of 15% YoY. Cross sell franchise stood at 25.25 MM, a growth of 8% YoY. 8. Existing customers contributed to 64% of new loans booked during Q3 FY21 vs 68% in Q3 FY20 9. Risk metrics of new volumes originated across businesses are tracking significantly better than pre-COVID-19 origination. 10. The Company has received RBI approval for issuance of cobranded credit card in association with DBS Bank (India) Limited. LO 5

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