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Investor Presentaiton

Up to 19 February 2016 Sep-13 27,9% 38,1% Dec-13 27,5% 39,1% Mar-14 26,4% 40,0% Jun-14 25,5% 39,5% Sep-14 24,9% 40,5% Dec-14 24,8% 38,8% Total customer flows** per quarter (€ mn) 903 870 446 450 386 283 65 97 -11 -546 -411 -2.227 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16* Customer flows are defined as the difference between changes in the stock of customer deposits and changes in the stock of gross customer loans, taking into account, among others, provisions, write offs, accrued interest, fair value adjustments and foreign exchange fluctuations. Market Shares and Customer flows in Cyprus Market share evolution in Cyprus Deposits -Loans Cumulative Customer flows** (€ mn) Mar-15 25,3% 37,7% Jun-15 25,7% 38,5% Sep-15 26,5% 39,3% Bank of Cyprus KOINO WKYNРIW 39 Dec-15 28,2% 37,9% -300 -600 -900 -1.200 -1.500 -1.800 -2.100 -2.400 -2.700 -3.000 31/03/13 30/06/13 30/09/13 31/12/13 31/03/14 30/06/14 30/09/14 31/12/14 31/03/15 300 0 30/06/15 30/09/15 31/12/15
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