Blend Investor Day Presentation Deck

Financial institutions face challenges in addressing modern borrower needs Lack of integrated customer data 80% of bank executives agree that "underdeveloped data" prohibits them from delivering exceptional experiences Key Trends Static, one-size-fits-all origination processes 4% of financial institutions are able to fully personalize all customer journeys Sources: Capgemini - The Customer Engagement Imperative (2022), The Financial Brand (1, 2) Siloed, fragmented experiences 40% of banks are getting by without a consistent technology experience 26

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