Telia Company Results Presentation Deck
Monetizing our connectivity - increasingly digital
Monetizing our connectivity
leveraging our 5G and modernized 4G networks
1%
30%
5G devices
2020
2022
+59%
FWA users
-
Building on our digital foundation
adding value as pioneer in enterprise mobile
networks (EMNs) and Internet of Things (IoT)
10
55
Enterprise networks
+104%
loT devices
Selling & servicing digitally
unlocking value potential of our network investments,
through targeted and efficient customer interactions
Accelerate monetization of our strong 5G, FWA, EMN and loT assets
Leverage our digital sales & service for full value realization
+197%
Automated campaigns
24
Notes: FWA = fixed wireless access; Enterprise networks = locations with closed commercial contracts; customer contacts = agent handled calls, mail, chat, etc. times average handling time, example Sweden B2C
-21%
Customer contactsView entire presentation