Upwork Investor Day Presentation Deck
Our Business Model
vs. "Gig" Companies
Skills
Control
Relationship
Economic Alignment
Welcome
June 2021
"Gig" Companies
Workers are interchangeable and do not have specialized
skills
The platforms set the rates and algorithms play a bigger role
in determining which worker works with which customer
Workers tend to work in same geographic area as customers
Company profits are extracted from service provider
earnings, so platforms make more as providers make less
2021 Upwork Inc. Proprietary and confidential. Do not distribute.
Upwork
Highly skilled professionals; entrepreneurs building their own
businesses
Talent work on their own terms - choosing whom they work
with, when they work, and how much to charge
Clients and talent build relationships regardless of location
Upwork benefits financially when talent charges higher rates,
and thus does not encourage a race to the bottom
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