SmileDirectClub Investor Presentation Deck
Cybersecurity Incident
As disclosed in an 8K filed on May 3, 2021, the Company experienced a systems outage
caused by a cybersecurity incident on April 14, 2021
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We immediately mobilized our internal engineering security team and promptly
implemented a series of containment and remediation measures to address the attack
including temporarily isolating and shutting down affected systems and related
manufacturing operations
We have also engaged a leading forensic information technology firm to assist with our
investigation into the incident.
At this time, the Company is not aware of any data loss from, or other loss of assets as a
result of, the Incident, including any exposure of customer or team member information.
As a result of these efforts, we were able to successfully block the attack, no ransom was
paid, and SDC's systems and operations are back online and performing normally.
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DIRECT CLUB
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