Investor Presentaiton
QANTAS DOMESTIC
Scorecard
Strategic priorities are being delivered
DELIVERING CUSTOMER
EXPERIENCES THAT EARN A
REVENUE PREMIUM
RECOGNISED FOR OUR
OPERATIONAL EXCELLENCE
DELIVERING AT THE RIGHT COST
THROUGH TRANSFORMATION
PROGRESS TO DATE
FY15 RASK advantage to competitor maintained above 15%¹
NPS at record levels with > 15 point average margin to competitor²
Corporate revenue share outperformance maintained³
FY15 year to date OTP above 87%4
Deeply embedded culture of safety
Unit cost gap to competitor reduced to below 15% in 1H15
On track to reduce to <5% by FY17
OUR PEOPLE AND CULTURE
MAKE THE DIFFERENCE
B737 aircraft utilisation increase of 5% in 2H15
Engagement maintained through major business transformation
1. Passenger revenue per ASK. Source: BITRE, published company accounts and Qantas' internal estimates FY15 forecast. 2. From July 2014 to March 2015 year to date average. Source: Qantas Domestic
Operational NPS, Virgin Australia NPS Benchmarking. 3. Based on revenue. 4. OTP based on number of on-time departures for Qantas Mainline and QantasLink. Source: BITRE, July 2014 to March 2015 year to
date average. 5. Unit cost calculated as Underlying EBIT less passenger revenue per ASK. Based on published company accounts and Qantas' internal estimates. 6. Aircraft utilisation calculated as block hours 79
per aircraft per day. Compared to 1H15.View entire presentation