Vingroup Consumer Market and VinFast EV Global Premiere
Businesses are nimbly adapting to the new normal
Business impact
•
•
V
VIN FM ST
Minor negative growth QoQ due to
widespread lockdown in 3Q which
delayed showroom roll out
Strong YoY growth and robust
market share expansion thanks to
flexible and proactive management
VINHOMES
Moderate impact to retail sales.
No impact on bulk sales and
delivery of completed products
VINCOM RETAIL
•
Material impact in 3Q21 as only
necessity stores remained open
during lockdown
•
•
80/80 malls resumed full operation
since October
V
VIN F A ST
Initiatives adopted to tackle COVID
42
42
VINPEARL
Material impact,
28/34 hotels/resorts, 3/6
VinWonder facilities and 1/4 golf
course stayed open by
September to serve long stay or
quarantine customers
All Businesses
Strict compliance with "5K"
requirements; regular testing
for front line employees
Adopted new sales method to
ensure customers' safety such
as online consultation, test drive
at home, and home delivery
VINHOMES
Vinhomes resident app to
support after-sales services
Online strategy became an
effective supporting tool for
sales and management
•
VINCOM RETAIL
Safety measures: temperature
checks and medical declaration
points at mall entrance;
Promoted touchless payment
and take-away platform
Provided rent waiver to support
tenants
VINPEARL
Cost optimization and staff
training in anticipation of
2022 recovery
Source: Company informationView entire presentation