Investor Presentaiton
1H20
2H20
Business 1H21 performance.
Cash earnings ($m)
Lower collectively assessed provisions
from improved economic outlook and
improved asset quality
Higher merchant fees
AIEA down 4% partly offset
by 7bps increase in NIM
478
100 356 (44)
20
(6)
256
Add back notable items
2H20 ex-notable items
Net interest income
Up $539m or 151%
Up $664m or 259%
Non-interest income
Operating expenses
Impairment charges
Tax and NCI
88 Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack
1H21 ex-notable items
Notable items
803 (234)
1H21
895
Change
Key financial metrics
1H20
2H20
1H21
on 2H20
Revenue ($m)
2,455
2,268
2,356
4%
25
Net interest margin (%)
3.05
2.93
3.17
24bps
25
920
Expense to income (%)
43.5
54.2
49.7
Large
Customer deposit to loan ratio (%)
98.1
108.0
114.6
Large
Stressed exposures to TCE (%)
3.07
4.70
4.60
(10bps)
Change
Key operating metrics
1H20
2H20
1H21
on 2H20
Total customers 1 ('000's)
1,021
1,053
1,063
1%
1 Excludes Private Wealth customers. 2 Refer page 115 for details of metric definition and provider. Data for 1H21 at Feb 21. 3 Share of sales made digitally for eligible products.
Customer satisfaction² (rank)
#1
#1
=#1
Digital sales³ (%)
Customer satisfaction - SME² (rank)
=#1
#1
=#2
Down 1
23
23
28
27
(1ppt)
Westpac GROUP
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