Investor Presentaiton

We promote financial inclusion through digital innovation Total financial transactions, 12M23 (excludes POS) % financial transactions 2,932 millons 4% 60% 3,577 millons 3% Mobile Clients millions 22.2 65% 21.4 21.0 19.7 18.9 Correspondants Mobile/Web 2,326 millions transactions ATM Teller Window ↑ +32.5% Mobile/Web YoY 28% 31% 5% Dec. 22 4% Dec. 23 Digital Sales Consumer credit Dec.22 Mar.23 Jun.23 Sep.23 Dec.23 Sales E2E Digital Credit Card New Accounts BBVA 76.8% +3.22pp vs. Dec.22 1,159k 944 k +24% vs. Dec.22 +42% vs. Dec.22 2,100 k +30% vs. Dec.22 +17.4% vs. Dec.22 8

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