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Investor Presentaiton

Woolworths Group Full Year Results 2022 Customer scores were impacted by disruptions; strong Care scores a highlight Voice of Customer: Net Promoter Score 63. 62 49 45 Jun-21 Woolworths Group WooliesX eCommerce BIG W Woolworths Supermarkets Countdown Voice of Customer: Customer Care Score 64 85 58 88 89 83 82 46 .37 Jun-22 Jun-21 WooliesX eCommerce BIG W Woolworths Supermarkets Countdown Note: Single month scores. Customer Care score measures in Australian and New Zealand Food = Team member cared; BIG W = Friendly and helpful team member 84 82 81 Jun-22 6
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