Asset Quality and Performance Overview
Key Initiatives of Vision 2020
SSAFRAN
Technology
b₁
CASHPOINT
RBL BANK
TRANSFER | WITHDRAWALS | DEPOSITS
Distribution
NPCI
भारतीय राष्ट्रीय भुगतान निगम
AADHAAR
Platforms
*
Cross-sell
Mass Banking
Leveraging technology to acquire, engage and service clients
API banking, Abacus (Digital savings account); Fintech Partnerships (Moneytap,
Zeta); Credit card partnerships (Bajaj Finserv, BookMyShow, HyperCity)
Enhancing distribution through a combination of owned branches, BCs, Customer
Service Points ('CSPs')
265 own branches, over 800 BC branches (including 197 Banking Outlets) and 1,94,000
CSPs serve over 4.5 Mn customers pan-India
Creation of Transaction and Payment platforms that leverage changes in ecosystem
driven by Aadhaar, UPI, India Stack, GST etc.
AEPS and UPI based mobile apps allow customers to transact through low cost channels
Better availability of data for underwriting in case of retail and MSME businesses
Enhancing cross-sell across all businesses
Strong analytics teams in place to analyze data to enhance cross sell and customer
targeting
Increase presence in 'Mass Banking' - internal efforts, partnerships and acquisitions
Extending network to individual loans in rural areas and offering deposits, insurance, DBT
and remittance services
Pilot partnership underway in affordable housing
apno ka bank | RBL Bank
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