Digitalization Programs for Brazil 2018-22

Dx Regulation | Ongoing actions What is being discussed with the Regulator enel Enel Rio Delinquency Enel is working with the Pontificia Universidade Catolica of Rio, the Federal University Fluminense and Siglasul consultants to ensure the recognition of delinquency rate in the risk areas The issue should be discussed with Aneel together non-technical losses Enel Rio Quality of Service Enel has been working with Aneel to ensure a flexibility in the quality of service targets with the recognition of the impacts of risk areas During 2018 will be discussed by Aneel changes in the methodology used to defined the financial compensation for noncompliance with quality indicators 35 55

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