Interim Results
THERE IS SIGNIFICANT OPPORTUNITY
Our target customers continue to grow and their lifestyles are changing
They are eager to travel and more confident than ever using technology
The Saga Exceptional
Departure Experience
Experience the world in luxury and with
peace of mind, no matter what your
budget...
Pick up from your front door
Transport to the airport
Airport terminal drop-off
Fast-track through security
Lounge access
• Locally provided representation service
Attract younger
customers
• UK 50+ market predicted to grow by 2.3m
by 2030; focus on active retirement segment
Affluent
audience
Median disposable income for retired
households has grown by +7% since 2020
(vs. 2% for all households)
Become the
'go to'
brand
• 38% plan to travel more than in 2019
61% plan to spend £3,000+ on overseas travel
(12% happy to spend £10,000+)
Online
experience
• Internet penetration for 65+ is now at 80%
• 65% shop online, 20% book travel online
Return to your front door
Plus, travel insurance for tours and hotel stays,
visa service and 24/7 concierge service
Personalisation
19
Interim results for the six months ended 31 July 2022
72% of 65+ consumers expect real-time service
when purchasing online
SAGAView entire presentation