Investor Presentaiton
Digital Initiatives to offer best in class customer experience ⑱BAJAJ Allianz
Life Assist App
26% increase in
transactions in FY22 over
PY
WhatsApp
69% growth in
unique users in FY22
over PY
Digital asset
usage
i-Recruit
322% increase in
unique users as on
FY22
Customer facing apps
Smart Assist
Internal facing apps
70,159 business
logins in FY22; 27%
increase in unique
user in FY22 over
PY
WhatsApp for ICs
2.72L sessions as on
FY22
0000
000
川
BALIC Innovations
CDP (Customer Data
Platform)
Dynamic engine to target
customers and build
sharper use cases to pitch
at the right time of
servicing, cross-sell/upsell
etc
Video Medical via Smart
Assist
Gone live on March'22 with
an objective of facilitating
faster policy issuance
Customer 360
A platform to facilitate an
intelligent nudge and rich
intuitive feature based
platform for the salesforce
Website
4% growth in unique
user in FY22 over PYView entire presentation