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Investor Presentaiton

BOARD OF DIRECTORS' REPORT Capital expenditure and acquisition KONE's capital expenditure and acquisitions totaled EUR 267.3 million in January-December 2021. Capital expenditure excluding acquisitions was mainly related to equipment and facilities in R&D, IT and production. Capital expenditure on leases consists mainly of maintenance vehicles and office facilities. Acquisitions totaled EUR 50.1 million in January- December 2021. KONE completed acquisitions of small maintenance businesses in the EMEA region as well as in North America. Research and development The objective of KONE's research and development is to drive differentiation by putting the needs of customers and users at the center of all development. Our R&D activities focus on developing smart and sustainable solutions that adapt to future needs. By integrating elevators and escalators with digital systems, we enable an even smoother people flow and an improved user experience. Built-in connectivity in our newest elevator models makes them a digital platform for various services and new business models. We support our customers in achieving their eco-efficiency goals throughout the building's life cycle, for instance by continuously developing the energy-efficiency of our solutions. Research and development expenditure totaled EUR 188.8 million, representing 1.8% of sales in January- December 2021. R&D expenditure includes the development of new product and service concepts as well as the further development of existing solutions and services. During January-December 2021, we continued the global rollout and extension of the KONE DX Class offering. This new elevator series featuring built-in connectivity and an enhanced user experience was introduced at the end of 2019 and will replace the previous KONE elevator range across all areas. During the first quarter, we launched DX Class elevators in China, Asia Pacific and in India. We also Capital expenditure & acquisitions MEUR On fixed assets On leasing agreements On acquisitions Total R&D expenditure MEUR R&D expenditure As percentage of sales, % introduced several enhancements to the DX Class offering during the year. These included expansions to the DX modernization solutions as well as new API (application programming interface) connectivity devices for elevators in the high-rise segment. During the second quarter, we launched the KONE Lane turnstile. This next generation access gate solution offers improved space-efficiency, reducing the need for floorspace by up to 90% compared with conventional similar products. The solution is ideal for offices and multiuse developments and can be adjusted to suit various design styles. KONE Lane won two Red Dot Design Awards along with three other KONE solutions in May. Other awards were given to KONE Office Flow, KONE Digital Experience Car and the KONE TravelMaster Premium Kit escalator design solution, which were recognized for their design quality, innovation and smart connectivity. During the fourth quarter, we introduced KONE Care ™ DX maintenance service, the first carbon-neutral maintenance Jan 1-Dec 31, 2021 96.5 Jan 1-Dec 31, 2020 87.5 120.6 113.4 50.1 29.0 267.3 230.0 Jan 1-Dec 31, 2021 Jan 1-Dec 31, 2020 188.8 1.8 179.6 1.8 service in the elevator industry. By using Al-powered predictive maintenance, automatic updates, remote servicing and in person or digital support, KONE Care TM DX maximizes uptime and prolongs the equipment life. The service comes with KONE 24/7 Connected Services, KONE's flagship solution for predictive maintenance. All KONE Care ™ DX maintenance activities will be carbon neutral through a combination of emission reduction actions that we are implementing to reach the targets of our climate pledge, and carbon offsetting programs. During the fourth quarter, we also announced a collaboration with Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud offering. AWS will provide KONE with global cloud capabilities such as Internet of Things (IoT) and analytics. The companies will also innovate together to develop new technologies that further strengthen the scalability and performance of KONE's connected services and solutions. 10 KONE ANNUAL REVIEW 2021
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