Max MyHealth Digital Platform & CSR Initiatives
5
MAX
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Mr. Anubhav Singh >
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Max MyHealth - Proprietary digital platform enabling best-in-
class omnichannel healthcare experience
'Max MyHealth' offering new age experience for patients and doctors
~4.5 lac
Patient registrations
till date
Monthly Active Users ('000s)
10.9
70.9
Over 5X
growth
Order
Book
Medicines
Lab Tests
Instant Video
Consultation
Admission Advised
Patient: Anubhav Singh
Doctor: Dr. Sandeep Budhirajo
Admission Adviced
Wednesday May 17
View Details
Book Home Healthcare Services
H
-3
Home
Appointments
Emergency Health Records
Profile
70,000+
Monthly Active
Users
Deployed BOSS
- our home
grown appointment
management system,
across all units
Sep'22
Oct'22
Nov'22
Dec'22
Jan'23
Feb'23
Mar'23
Apr'23
May'23
Jun'23
Jul'23
Aug'23
Sep'23
Oct'23
Nov'23
Dec'23
• Single app for all types of consults (physical and virtual) & Max@Home
services; instant consults with a general practitioner within 10 minutes of
booking an appointment
• Track in-patient admission progress and make payments directly through
app; link and view family members, book appointments and view health
records for all
• Quick access to Emergency and Ambulance services across Max network
• Pre-consult document quality checks and case summary preparation
•
Enhanced patient experience through intelligent lead management and
patient engagement platform (PEP)
Digital revenue through online marketing activities and web-based appointments accounted for ~22% of overall revenue in 9M FY24
Leverage Max Healthcare's strong brand, customer base, clinical expertise, doctor network and data to provide existing and
new customers with a seamless and best-in-class omnichannel healthcare experience
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