Max MyHealth Digital Platform & CSR Initiatives slide image

Max MyHealth Digital Platform & CSR Initiatives

5 MAX 4:49 a Healthcare Good Afternoon Mr. Anubhav Singh > How can we help you? Book an Appointment Search Doctor or Speciality Q Max MyHealth - Proprietary digital platform enabling best-in- class omnichannel healthcare experience 'Max MyHealth' offering new age experience for patients and doctors ~4.5 lac Patient registrations till date Monthly Active Users ('000s) 10.9 70.9 Over 5X growth Order Book Medicines Lab Tests Instant Video Consultation Admission Advised Patient: Anubhav Singh Doctor: Dr. Sandeep Budhirajo Admission Adviced Wednesday May 17 View Details Book Home Healthcare Services H -3 Home Appointments Emergency Health Records Profile 70,000+ Monthly Active Users Deployed BOSS - our home grown appointment management system, across all units Sep'22 Oct'22 Nov'22 Dec'22 Jan'23 Feb'23 Mar'23 Apr'23 May'23 Jun'23 Jul'23 Aug'23 Sep'23 Oct'23 Nov'23 Dec'23 • Single app for all types of consults (physical and virtual) & Max@Home services; instant consults with a general practitioner within 10 minutes of booking an appointment • Track in-patient admission progress and make payments directly through app; link and view family members, book appointments and view health records for all • Quick access to Emergency and Ambulance services across Max network • Pre-consult document quality checks and case summary preparation • Enhanced patient experience through intelligent lead management and patient engagement platform (PEP) Digital revenue through online marketing activities and web-based appointments accounted for ~22% of overall revenue in 9M FY24 Leverage Max Healthcare's strong brand, customer base, clinical expertise, doctor network and data to provide existing and new customers with a seamless and best-in-class omnichannel healthcare experience 23
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