Investor Presentaiton
Outcomes & Patient Satisfaction
Patient Satisfaction
94.6%
of patients were
'satisfied overall'
with their most
recent visit
94.9%
of patients would
be 'extremely
likely' or 'likely' to
recommend
97.3%
of patients
expressed
satisfaction with
the doctors
95.0%
of patients
expressed
satisfaction with
the nurses
98.4%
of patients
expressed
satisfaction with
the cleanliness
3
of the top 5
hospitals nationally
in NHS 'friends and
family test' were
Ramsay Hospitals
i
Patient Reported Outcome Measures (PROMS)
4
of the top 25 hospitals
nationally for health gain
on the Oxford PROM for
hip replacement were
Ramsay hospitals
#1
a Ramsay hospital
achieved the highest
score nationally on the
EQ-5D PROM for hip
replacement
6
of the top 50 hospitals
nationally for health gain
on PROMS for groin
hernia were Ramsay
hospitals
(incl. 3 in top 15)
ICHOM
Patient reported
outcomes following
treatment for Cataracts
14
Ramsay
Health Care
People caring for peopleView entire presentation