Strategic Business Opportunities and Technological Tailwinds
Digital Convergence
0000
F
RBL BANK
Years In Your Service
ESTARUSHED IN 1943
•
Acquisition
Seamless Application
Processing
Pre-approved journey
•
Instant Onboarding
•
Digital customizable
programmes (ex: referral
prog)
OCR Model for Text Extraction
•
Automated Underwriting
Ready sourcing application
stack for integrated
partnerships
Product Setup in 30 days
Referral Programme
Activation/Engagement Account Management
•
.
Gamify and engage
Hyper-personalized
communications through
bots/WhatsApp
Dedicated Assistants for
premium customer
Virtual Card
Specialized segment
offerings & instant
redemption on MyCard
UPI on credit cards
Instant EMI conversion
Instant Txn visibility
•
Personalized Statements
and complete redemption
information
Enhanced Fraud Protection
Personalized credit limit
upgrades/rule models
Credit Ratings visibility
Spend-wise personalized
offering and instant earning
& redemption
All account information
under self-personalized
categories
Retention
Modelled personalized
offers
Early Dissatisfaction
Discovery Model
Winback offerings and
CRM-led service
empowerments
Instant add-on request
placement
.
Servicing
Proactive
communications on
spends, reward eligibility
& fulfillments
Collections
Varied Digital modes of
payment and integration
Digital Sl set-up/E-mandate
Priority Assistance &
Deviations for HNIs
•
Mycard automated
Omnichannel CRM
Integration
Chatbot, Watsapp
Integrations - instant
communication of service
requests
Agent Empowerment
with all information view
on CRM
reminders & watsapp
reminders
Instant Payment visibility
on Mycard app with revised
MAD/TAD amounts
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