2020 Economic Outlook

Personal & Commercial Banking The financial services leader in Canada - #1 or #2 market share in all key product categories Most branches and one of the largest mobile sales networks across Canada - Superior cross-sell ability ■ In 16 countries and territories in the Caribbean - 2nd largest bank by assets (1) in English Caribbean ■ Innovative direct banking to U.S. cross-border clients " Ongoing investments to digitize our banking channels Q1/2020 Highlights Clients (MM) Branches ATMs 14.0+ 1,258 4,546 Active Digital (Online and Mobile) Users (2) (MM) 7.4 Employees (FTE) 35,000+ Net Loans & Acceptances (1) ($BN) 466.8 Deposits (1) ($BN) 413.7 290.6 AUA(1) ($BN) Net Income ($ millions) 6,402 5,755 6,028 234 168 184 6,168 5,860 5,571 2017 2019 2018 ■Canadian Banking 1,571 27 1,544 1,686 62 1,624 Q1/19 ■Caribbean & U.S. Banking Q1/20 Revenue by Business Line (3) Canadian Banking 95% Personal Banking 72% Business Banking 23% (1) Based on average balances. (2) This figure represents the 90-day active customers in Canadian Banking only. (3) For the quarter ended January 31, 2020. 10 BUSINESS SEGMENTS Caribbean & U.S. Banking 5% RBC

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