RBC Business Segments Overview
Investor & Treasury Services
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Key businesses
Specialist provider of asset servicing, custody and
payments services for financial and other institutional
investors worldwide, combined with an enterprise
funding and liquidity business
Top 10 global custodian by AUA
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Awarded Transfer Agent of the Year(1), Best
Custodian Overall, #1 Custodian in Europe and #1
Custodian in North America(2)
Canadian leader in cash management,
correspondent banking and trade finance for
financial institutions (processing >50% of all
payments into Canada)
Funding and liquidity management for RBC
Revenue and Net Income
($ millions)
Net Income
Q1/2014: $106 MM
Q1/2015: $142 MM
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Business objectives
RBC
In Canada, be the #1 provider of domestic custody,
asset servicing and cash management services
Compete in offshore domicile markets, as a leading
provider of fund services from centers of excellence
in Luxembourg and Ireland
Maintain a selective presence in global markets, in
support of Investor & Treasury Services' global
offshore strategy
Operational excellence globally; providing best in
class solutions with a continued focus on efficiency
Assets under administration (4)
($ billions)
CAGR: 12%
Efficiency Ratio
(%)
1,884
1,804
905
441
370
315
339
102
..
452
3,209
2,887
3,703
3,725
77%
75%
68%
62%
506
2012
2013
2014
Q1/2014
Q1/2015
(3)
2012
2013
2014
Q1/2015
2012
2013
2014
Q12015
Revenue
Net Income
Adjusted Net Income
Investor Relations
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(1) Global Investor/ISF magazine's Global Custody Survey 2014. (2) Custody Risk European Awards 2014. (3) Adjusted net income excludes a loss of $224 million ($213 million after-tax)
related to our acquisition of the remaining 50% stake of RBC Dexia in Q3/2012 and $44 million ($31 million after-tax) related to the integration of Investor Services in Q2/2013. These are non-
GAAP measures. For additional information, see slide 23. (4) Spot balances, as at January 31, 2015View entire presentation