Constellation Energy Market Performance slide image

Constellation Energy Market Performance

13 Leading Customer Operational Metrics Result in Consistent and Repeatable Load Leading Customer Operational Metrics Power New Customer Win Rate Power Customer Renewal Rate Natural Gas Customer Retention Rate Consistent Load(1) Wholesale Retail 92% 91% 91% 91% 90% 79% 79% 78% 77% 74% 215 210 210 210 200 60 55 60 60 60 155 36% 140 30% 28% 29% 24% 2016 2017 2018 2019 2020 150 150 150 155 55 2016 2017 2018 2019 2020 (1) Reflects retail load and wholesale load auction volumes as of December 31, 2020. Does not equate to annualized retail load volumes under contract as reported in DNV GL Market Share Landscape. Constellation.
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