Albania: BPO Industry Profile

Albania: BPO Industry Profile 11 The outsourcing sector in Albania has seen steady growth in recent years. The Albanian BPO industry employs between 25,000 to 32,000 professionals across the sector. 45% 10% 30% 15% More than 1000 seats 250-1000 seats 100-250 seats Less than 100 seats Albanian BPO firms by employee strength Tirana is the outsourcing hub of Albania, followed by Durrës, Vlorë and Shkodër. Elbasan, Fier and Korçë are the other upcoming outsourcing centers in the country. Some of the major BPO companies operating in Albania: Teleprformance ids LOCALEYES alba contact Your product seen through local eyes. Intercom Data Service Group multimedia contact center ALBACALL Λ Tregi Marketing Group AVA SANT

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