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Investor Presentaiton

03 UXIN LIMITED Environmental, Social and Governance Report MESSAGE FROM OUR CEO The COVID-19 pandemic and climate change in recent years have brought unprecedented challenges to economic development and people's well-being. How an enterprise can effectively address such complex environmental and societal problems and climate-related risk management directly affects its financial and long-term develop- ment. In the last year, with a focus on customer satisfaction, we set up Inspections and Reconditioning Centers (IRCs) in both Xi'an, Shaanxi Province and Hefei, Anhui Province and operated under 100% inventory-owning model with omni-channel sales approach, which merged our online platform and offline IRCs. In the meantime, we have taken the lead on sustainability by focusing on environmen- tal, social, and governance elements to continuously create long-term value for the Company and our stakeholders. Putting customers first - our omni-channel sales solutions lead to outstanding customer satisfaction. We have also pioneered the "Nationwide Online Purchase" business model in 2018, breaking the barriers in used vehicles cross-regional transactions and effectively enhancing the accessibility of services. As the first company in the industry to include NPS (Net Promoter Score) as one of its assessment indicators, we hold NPS promotion meetings biweekly to listen to customers' feedback and actively improve our services. Through our efforts, we have seen a significant growing trend of NPS scores for consecutive quarters and we are committed to providing professional and considerate services to customers. Leading in the industry - we aim to be a disruptor through innovation and technology. To get out of the chaos in the tradition- al used vehicle market, our business operates as a 100% self-own- ing model, thus taking the initiative to control product quality and services in our own hands. We also encourage innovation, and many of our patents give a strong enhancement to the Company's development. Based on our intelligence technology upgrades in supply management, our business operations have been more efficient, consistently providing best-in-class used vehicles and superior service for customers. Our innovation and technology have also further standardized circulation and transactions in the used vehicle industry. 0B Kun Dai Chairman & CEO of Uxin MESSAGE FROM OUR CEO 04 Embracing sustainable empowerment- we are stepping towards a low-carbon future. In 2021, we set off on a new journey in the new energy used vehicle market, advocating for a greener mode of travel. Uxin smart logistics and delivery network reduced empty-run and redundancy, carbon emissions, and costs. We also plan to launch a photovolatic roof project in our new Inspection and Reconditioning Plant in Hefei, Anhui Province, to help lead a cleaner and zero-carbon future. In addition, we actively participate in industry conferences and forums to pool efforts for green development. Caring for our staff - we have built a dream team of dynamic talents. We value our talents and are committed to providing our people with a diverse and inclusive environment in the workplace where their rights and interests are looked after. Our training and sharing program help our staff build solid professional skills and empower them in pursuing their career goals. In addition, to show our care for each employee, we established a welfare system and a wide variety of leisure activities. We strive to build a team where we can pursue our common aspirations and dreams together. It is essential for a company to embrace social and environmental responsibilities, as it expands and strengthens core competency. This report, the first ESG report released by the Company, aims to show Uxin's dedication to developing and implementing innovative business strategies aligned with sustainable development goals. Uxin will continue improving the Company's ESG governance structure and embed sustainability into the Company's business operations over the years and into the future. We will remain committed to promoting circular economy development and build a sustainable, value-based ecology in the used vehicle industry, and thus continuously create long-term value for our stakeholders and contribute to a greener and cleaner future.
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