Investor Presentaiton
TAN
fogether we can
Data Analytics - The Future of Banking
VALUE ADDITION ACROSS BUSINESS VERTICALS
pnb
Amt in Crore
Business Generated in RAM
through Analytical Leads
2300
7300
BUSINESS
Use of analytics to increase product
penetration. Customer profiling
and hyper-personalisation.
Transaction Based Leads for Retail
products.
Statement Analyzer
RISK MITIGATION
Early Warning Signal for Digital
Loan.
Fraud Detection & Prevention.
Identification of Fraud Prone
Branches.
818
(D):
HY
WAY FORWARD
PROFITABILITY
ML based Cash Retention Limit
✰ Revenue Gap Identification &
Recovery.
✰ Customer
Churn Prediction &
Remedial Action Next Best Offer/
Next Best Action.
COLLECTION & NPA MANAGEMENT
Analytics Based Digital Collection
Management System (Mechanism to
prioritise collection efforts)
Customer Family Tree
HY1 FY'23
HY1 FY'24
■RETAIL ■ AGRI
MSME
Significant business generated for
Liability products & Third Party Products
through Analytical Leads.
OFFER ORCHESTRATION
ENGINE
Business conversion
through experimental
marketing campaigns
across different channels
AI CHATBOT
Leveraging Natural
Language Processing for
understanding customer
queries and generative Al
to automate responses.
DIGITAL JOURNEY FUNNEL
IMPROVEMENT
Analysing user interactions
at each stage, identifying
pain points and
implementing strategies to
enhance the overall user
experience.
FULL STACK ANALYTICS
TOOL
Fully integrated data and Al
platform to accelerate Al-
powered transformations
and end-to-end
deployment of models.
Highlights
Business
Financial
Asset
Quality
Share/
Capital
Digitalization
HR/Network/GB/RRB
ESG/
Award
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