Investor Presentaiton
Digital Adoption
% Customers registered on App
91%
93%
93%
84%
87%
Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24
Unique user logins as % of active
customers
Customer Rating on Google
Playstore
4.1
57%
54%
55%
57%
55%
As of 24 Jul'23
00000
Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24
% of Service Requests raised on App
% Non-cash collections
91%
91%
89%
88%
87%
Q1FY23
Q2FY23 Q3FY23 Q4FY23 Q1FY24
94%
94%
94%
95%
96%
Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24
Source: HomeFirst App Database
Note: Service requests raised are a count of unique requests made by the customers on the app.
Home First Finance Company India Ltd.
Investor Presentation - Q1 FY24
Corporate Information
Average payment per user on
app
*36,244
Avg time spent by
user on the app per session
For Q1FY24
1m 46 sec
No of Payments via Customer
App
For Q1FY24
17,353
For Q1FY24
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