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Investor Presentaiton

2025 Technology & industrialisation, key pillars & cornerstones of operational efficiency improvement Positive jaws effects through 2021-2025 period Significant improvement in cost / income ratio in all divisions cpbs IPS CIB Average Jaws effect 2021-20251 >+2% Business transformation & related investments a self-funded by business lines C/I ratio² C/I ratio³ C/I ratio 66.5% -60% 65.0% 65.2% -62% -58% 2021 2025 target 2021 2025 target 2021 2025 target Extensive use of Al, data and robotics Smart sourcing & roll-out of service centers Strong development in the secure use of cloud technologies Amplification of the use of the "Make / Buy / Share" strategy Broad APIsation of the information system Accelerated convergence of European technological platforms Stable envelope at Group level to cover IT reinforcement, adaptation and restructuration costs (€400m yearly average) offset by capital gains 1. CAGR 21-25 Revenues minus CAGR 21-25 Operating Expenses; 2. Excluding Bank of the West and including 100% of Private Banking in the Commercial & Personal Banking in the Eurozone, Europe Mediterranean; 3. Excluding Bank of the West BNP PARIBAS The bank for a changing world 2021 Full Year Results | 48
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