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Investor Presentaiton

4 Médica Sur Medical excellence, human warmth السلام 2017 Annual Report 5 MISSION Médica Sur's mission is to offer conscientious health care to its patients, satisfaction to its doctors and its employees, and a fair medical alternative to the country. Patients are the most important reason for the creation of the institution and this principle shall prevail in any relationship or service given to the community. ETHICS It is indisputably our personal commitment to do things well, without any ulterior motive. We practice medicine and related fields always keeping in mind the best interest of the patient, with honesty, with respect for human life, with respect for the dignity of the individual, and without distinction. SAFETY For all patients, in every procedure, at all times. To avoid any harm to the patient that might arise from the procedure intended to treat him or her without harming anyone working at Médica Sur. USER The interest in satisfying the needs and meeting the expectations of the patients, their family members, doctors and companies that engage our services represents a priority. VISION To be the most prestigious Medical Service Group in Mexico in terms of community service, through teaching and biomedical research at the cutting edge of technology. To be auto-sustainable and profitable at attainable levels for the population. Ub S OUR PEOPLE We value our personnel as the organization's most important resource, and seek to secure their satisfaction, development and wellbeing. We encourage the expression of their best qualities through teamwork, motivation, training, communication, recognition. and remuneration. + SUSTAINABILITY We aim to sustain sound financial management in order to generate a reasonable profit for investors and obtain the resources needed to meet the organization's current and future needs. SERVICE We interact with each other in a caring manner, showing a genuine interest in the person.
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