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Investor Presentaiton

178 ANNUAL INTEGRATED REPORT 2021 | AXTEL SASB indicator Data Security TC-SI-230a.1 TC-TL-230a.1 TC-SI-230a.2 TC-TL-230a.2 TC-SI-330a.1 Recruiting & Managing a Global, Diverse TC-SI-330a.2 & Skilled Workforce TC-SI-330a.3 Product End-oflife Management TC-TL-440a.1 TC-SI-520a.1 TC-TL-520a.1 Competitive Behavior & Open Internet TC-TL-520a.2 TC-TL-520a.3 Managing Systemic Risks from Technology Disruptions TC-SI-550a.1 TC-SI-550a.2 Managing Systemic Risks from Technology Disruptions TC-TL-550a.1 TC-TL-550a.2 Content Page or response (1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of users affected. Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards. Percentage of employees that are (1) foreign nationals and (2) located offshore. Employee engagement as a percentage. Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees. (1) Materials recovered through take back programs, percentage of recovered materials that were (2) reused, (3) recycled, and (4) landfilled. Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations. Average actual sustained download speed of (1) owned and commercially- associated content and (2) non-associated content. Description of risks and opportunities associated with net neutrality, paid peering, zero rating, and related practices. Number of (1) performance issues and (2) service disruptions; (3) total customer downtime. Description of business continuity risks related to disruptions of operations. (1) System average interruption frequency and (2) customer average interruption duration. Discussion of systems to provide unimpeded service during service interruptions. 29 28 62 76 62 Not reported. 94 Does not apply. 31 32 31 32 31 =
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