Credit Investor Presentation

Financial highlights Household Revenue £1,808m bad debt 2.2% Underlying operating profit¹,2 £602m Underlying EPS1,2 56.2p of revenue 2019/20: £1,859m 2019/20: 1.8% 2019/20: £732m 2019/20: 71.3p Raising finance efficiently Strong balance sheet Leveraging strong ESG credentials 1 Underlying profit measures are reconciled to reported profit measures in the appendix 62% RCV gearing and fully funded pension 2 Underlying EPS reflects change in approach to APMS with prior year numbers re-presented for comparative purposes Return on regulated equity 4.3% real (CPIH/RPI blended basis) Dividend per share 43.24p 2019/20: 42.60p United Utilities • Credit Investor presentation • 78

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