Dangote Cement Plc Annual Report 2021
Strategic report
Stakeholder engagement
Engaging our stakeholders is a vital aspect of our sustainability
management. By listening to what our stakeholders consider
important, we can engage with their key interests proactively,
manage risks and opportunities, and set a clear direction to deliver
long-term shared value for our Company and communities.
To better understand the expectations and perspectives of our
stakeholders and to engage in dialogue that is more targeted and
solution-oriented, we conduct materiality assessment surveys.
Also, we continuously monitor their opinions at several levels
including multi-stakeholder initiatives, direct dialogue and through
specific platforms on sustainability-related issues.
This is to help us share best practices, accelerate change and
ensure that we are contributing our utmost to a sustainable future.
Our stakeholders include our employees, vendors, distributors
and customers, host communities, media, shareholders, investors,
governments/regulatory agencies among others. The table below
represents our stakeholder engagement grid in 2021.
Community engagement
We periodically engage our host communities to build a mutually
beneficial relationship and partnership. Also, to understand issues
that are of utmost concern to them and bring a timely resolution
to such issues. More importantly is the need to sustain our social
licence to operate and to ensure they understand our strategy,
plan or policy regarding sustainable development. In all our
host communities, we had a total number of 675 stakeholder
engagement activities, 67 social investment projects have been
concluded and handed over to the communities. Also, we have
several disruptions in the year in review. However, all issues that
led to disruption have been accorded utmost attention.
Total community stakeholder engagement, community
projects and disruption
Number of community stakeholder
engagements
Number of completed community projects
Number of social incidents or disruption
Number of hours lost to social incidents
(host communities disruption or
disturbances)
2021
2020
675
596
67
6
30
118
65
Frequency
As required
Regular
As required
As required
As required
Key issues and topics
Career growth and development, compensation and benefits, sustainability performance and reporting,
equal opportunities for all employees, skill/knowledge development, health and safety, etc.
Invoices and payments, products and service quality, health & safety practices, pricing, after sales
support and efficiency, ESG practices, etc.
Meeting targets, value creation, ensuring production continuity, Credit line, Customer Trucks
Empowerment Scheme (CTES), distributors award initiatives
Youth employment, social investments, environmental impacts, safety, scholarships, patronage of local
vendors and suppliers, impacts on existing infrastructure
Governance restructuring, advertisement, public service announcements, social and
environmental impacts
As required
Formal notices, applications, policies and regulations, compliance, tax
As required
Investments opportunities, loan financing, credit negotiations, interest rates, ESG compliance
Monthly, bi-annually, annually Memberships subscriptions, partnerships, policy reviews
As required
As required
Continuous
Community development, environmental impacts, social initiatives, partnership for sustainable
development
Labour laws and regulations, productivity, employees' rights & obligations, safe working conditions,
compensations and benefits
Quality of leadership, business strategy, financial performance, dividends, corporate governance,
board composition, corporate actions, external reporting, ESG compliance
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