9M FY2023 Financial Performance

9M FY2023 M25+ Progress: Focus on Customers' Journey and Needs Have Resulted in Increased Loan and Account Originations Consumer (SP3) SME (SP4) M25+ Committed Investments between FY2023-FY2025 (Opex and Capex) RM550.4 million Maybank e-KYC account opening Fast. Easy • Expanded online account opening from two to six CASA products with e-KYC capabilities within 9 minutes (in MY) YTD Sep 2023 vs YTD Sep 2022 Of which: 11% Tech-for-Tech 87% Tech-for-Business 2% Others Fresh capital that comes to you fast and hassle-free Business expansion realized For You When opportunities come knocking, we have the Maybank RSME Loan to help your business grow steadily in the right direction. RETAIL SMELOAN +23% Increase in total accounts opened and activated (488k from 396k) +60% Increase in online accounts opened and activated (104k from 63k) 38% New accounts opened online (YTD Sep 2022: -16%) +35% Increase in total deposit balances for online accounts Emplaced Dedicated Mortgage Consultants; also leveraging Sales Force On-The-Go app (92% utilisation of app) resulting in higher total loan applications and originations: +50% Increase in overall mortgage loan origination to RM37.6 bil (YTD Sep 2023) -46% Mortgage loan applications applied online via Home²u YTD Sep 2023 (Dec 2022: -7%) • • SME Resegmentation in SG (from April 2023) & IDN (from June 2023): Increased SME loan limits for easier access to funding and expanded customer base coverage Progress To-Date (as at Sep 2023) Average Mthly +214% in SG (SGD22 mil → SGD69 mil) Loan Origination +28% in IDN (IDR1.36 tril → IDR1.74 tril) Mthly Loan +269% in SG (SGD13 mil → SGD48 mil) Approval +44% in IDN (IDR998 bil IDR1.44 tril) Average Loan +16% in SG (SGD2.6 mil → SGD3.0 mil) Size +26% in IDN (IDR9.9 bil→ IDR12.5 bil) Meanwhile, single Commercial Banking Centre in MY and increased limits resulted in higher loan growth and salesforce productivity (Sep 2023 YoY): Increase in MY SME (includes RSME & SME+) loans +25% origination to RM13.4 bil. Average origination per sales person up 37% to RM50.9 mil 5

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