World Bank Country Survey 2013

GALLUP PAKISTAN Affiliated with Gallup International World Leaders in Marketing Research Consultancy World Bank Country Survey 2013 HIGHLIGHTS WORLD BANK 4.7 Exposure to The World Bank: Multi-channel exposure for stakeholders and clients Stakeholders and clients get exposed to the World Bank and its activities through multiple and different channels. A substantial 71% of the stakeholders, and a significant 35% of the clients reported "Observer" as their main source of exposure to the Bank in Pakistan. Predictably, clients had substantial exposure through multiple channels, most notably through the Use of World Bank reports/data (42%) and Collaboration as part of professional work (45%). SECTION 5 5.1 Opinion about World Bank's work in Pakistan: Positive Assessment of the Bank's operations in Pakistan by the clients Clients hold positive perceptions about the nature of the Bank's operations in Pakistan, as well as their own experiential interactions with the Bank. A 55% majority of the clients believes that the Bank treats its clients and stakeholders with respect. and 55% of the clients believe that the Bank works efficiently by selecting and applying its strategic and comparative advantage. 5.2 World bank as an effective development partner: An effective and influential organization Clients rate the Bank highly on its organizational practices and its influence within the development sector. Respondents saw the Bank's collaboration with the government (68%) and other agencies (49%) as significant. As engaged partners, the clients rated the Bank's Responsiveness (48%), Following through on commitments (50%), Openness ((49%), and Straightforwardness (49%) as significant. G Page 15

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