TECHNOLOGY @ RBC slide image

TECHNOLOGY @ RBC

Insurance Strategic Priorities ☐ Improve Distribution Effectiveness and Efficiency: By enhancing our proprietary distribution channels, and focusing on the delivery of technology and operational solutions Deepen Client Relationships: By continuing to be an innovative, client-focused provider of a full suite of insurance solutions for mass underserved, mass affluent and high net worth clients Simplify. Agile. Innovate.: By accelerating our digital initiatives' time-to-market, improving quality and cost effectiveness ■ Pursue Select International Opportunities: By continuing to grow our core reinsurance business within our risk tolerance Highlights Among the largest Canadian bank-owned insurance organizations, serving more than five million clients globally #1 in individual disability (inforce business) with 32% (1) market share #2 in individual disability net new sales with 25% (1) market share #2 in Segregated fund net sales(2) RBC Guaranteed Investment Funds continue to be one of the fastest growing segregated fund providers in Canada with YoY growth of 18.4% (2) Net Income ($ millions) 726 831 806 775 2017 2018 2019 2020 Premiums and Deposits ($ millions) (1) LIMRA Canadian Insurance Survey, 3rd Quarter, 2020. (2) Strategic Insights, Insurance Advisory Service Report, October 2020. 15 BUSINESS SEGMENTS 4,950 4,647 4,546 4,604 2,050 2,063 2,457 2,189 2,496 2,584 2,415 2,493 2017 2018 ■ Canadian 2019 2020 ■ International RBC
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