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Investor Presentaiton

DSC is uniquely positioned to cater for e-commerce growth Fully integrated end-to-end IT solution for e-Fulfillment End-to-end solution Sales channels Dedicated web shops B2B 1000 orders Market- places Integrator Customer Exp. (CX) API Fulfillment platform Al Smart inventory optimization Storage & inventory Transport & delivery WMS 1 WMS 1 BHL MySupplyChain DHL customer Innl DHL LINK view Distributed Order Mgmt. System WMS 2 SIM 1 Cust. WH Cust. store DHL LINK Carrier Integration Mgmt. System INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MARCH 2021 Returns mgmt. Deutsche Post DHL Group • • · eCommerce is a focus product for DSC with ~20% of its global staff already working in eFulfillment operations The 53% YoY growth in eCommerce new business in 2020 was an acceleration of the growth over past years due to the pandemic The growth is fueled by the priority areas that DSC is focusing on: Pure e-commerce for brand manufacturers Pure e-commerce retailers / etailers, marketplaces Omni-channel centralized and combined B2C/ B2B fulfillment Regional fulfillment networks across multi user locations 45
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