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Investor Presentaiton

T22 achievements Simplification & Digitisation Ways of working Productivity Network leadership Infrastructure ■ 10.2m services on 20 simplified C&SB in market plans ■ 4.5m Telstra Plus members ■ C&SB digital sales increased to 48% and digital service interactions increased to 77% ■ 71% reduction in annual contact centre calls since FY18 ■ 100% of calls from C&SB customers now answered in Australia Enterprise digital service interactions increased to 41% ■ Leaner, more efficient organisation including >17k working in Agile ■ FTE reduction by >one-third or 26k across direct and indirect Hybrid working for all office based and contact centre employees >$2.7b cost reduction since FY16 >$2b asset monetisation - almost $5b including Amplitel ▪ Australia's largest 5G network with 80% of population covered ■ 3.5m 5G capable devices connected to the Telstra mobile network ■ National lead in combined 4G/5G speeds ■ Completed 49% disposal of interest in Amplitel for $2.8b ■ Proposed legal restructure: pending Court approval, we will shortly publish a Scheme Booklet giving shareholders information they need to vote at Scheme Meeting to be held on the same day as our AGM T22 scorecard metrics -80% metrics completed Completed Significant progress but below target metric Below target metric Page 3 Copyright Telstra Confidential T Telstra August 2022 Debt Investor Presentation
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